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    About Pure Protect

    1. Absolutely we will not charge you for the advice we provide, we are paid by the insurers.

    2. All information that we hold is in line with GDPR guidance.  Where we collect sensitive information, this is encrypted for transmission and securely stored, ensuring complete protection of your personal details.

    3. All of Pure Protects advisors are qualified to provide advice. However if you have a preference to speak to a male or female advisor please let us know in the contact form.

    4. This is a really open question with lots of answers, if it is a simple buildings and content policy this is quite quick to set up and arrange the advice. If you wish to go in depth on your options around life, critical illness and income protection, this will require more time from your advisor who will let you know how long things will take at each stage.

    Feedback or Complaints

    You can provide feedback or make a complaint to our network Sesame. Please contact them on the details below:

    Write to: The Customer Relations Department, Sesame Limited, Fourth Floor, Jackson House, Sibson Road, Sale, M33 7RR.

    Email: CustomerRelations@sbg.co.uk

    Telephone: 0345 0456 800 (Mon-Fri 9 am to 5 pm)